Orders and Delivery

Orders Processing

  • All orders placed on weekends and Public Holidays will be processed the next working day. Orders placed after 3:00 pm on weekdays will also be processed on the next working day.
  • Orders placed before 3:00pm on weekdays are shipped out within the same working day upon processing and payment. Should there be a delay, you will be notified via email.
  • Delivery addresses and customer information cannot be changed due to privacy and security reasons. Please ensure that information entered is correct and accurate.

Local Shipping

  • We offer local, same-day, free delivery for orders with checkout cart size below 5Kg.
  • Lead-time for same-day delivery will be within 4 – 6 hours upon processing and payment.
  • Shipping rates, available courier services and estimated delivery period is available on checkout page after entering address and postal code.
  • For orders above with checkout cart size between 5.1 – 10 Kg, a $5 delivery charge (same day delivery) is applicable.
  • For orders above with checkout cart size between 10.1 – 20 Kg, a $25 delivery charge (same day delivery) is applicable.
  • For orders above with checkout cart size between 20.1 – 40kg, a $45 delivery charge (same day delivery) is applicable
  • Once your order is shipped, you will receive a tracking number in your email to track the journey of your parcel.